Terms & Conditions
A Legal Disclaimer
Welcome to www.linenandsons.com (“we”, “us”, or “our”). By accessing and using our website and services, you agree to the terms set forth in this Legal Disclaimer, as well as our Terms & Conditions and Privacy Policy.
1. General Information
All content provided on this website, including product descriptions, images, pricing, and other information, is for informational purposes only. We strive to ensure accuracy, but we do not guarantee that all content is error-free, complete, or current. We reserve the right to make changes to product offerings or prices at any time without prior notice.
2. Product Use & Care
Our linen clothing is intended for personal use and must be cared for according to the care instructions provided. We are not liable for damage caused by improper care, handling, or misuse of our products.
3. Limitation of Liability
To the fullest extent permitted by Indonesian law and applicable international consumer protection laws, we shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Your use of our site and products is at your own risk.
4. Intellectual Property
All website content, including text, graphics, logos, and product photography, is the property of [Your Webshop Name] and protected under Indonesian and international copyright and trademark laws. Unauthorized use is prohibited.
5. International Orders
We ship internationally where permitted. Customers are responsible for understanding and complying with their local import regulations, taxes, or duties. We are not responsible for delays or issues caused by customs or regulatory authorities in the destination country.
6. Data Protection & Privacy
We handle personal information in accordance with Indonesia’s Personal Data Protection Law (UU PDP) and, where applicable, General Data Protection Regulation (GDPR) for users in the EU. Please refer to our Privacy Policy for details on how your data is collected, stored, and used.
7. Governing Law
This disclaimer and any disputes arising from the use of this website or purchase of our products shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.
8. Contact
For any questions regarding this disclaimer, please contact us at:
Email: contact@linenandsons.com
Phone/WhatsApp: +62 xxx xxx xxxx
Address: [Business address in Indonesia]
Terms & Conditions - The Basics
Welcome to Linen & Sons! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from this site, you accept and agree to be bound by the terms below. If you do not agree with any part, please do not use our site.
1. Company Details
This site is operated by PT Linen & Sons Indonesia, a registered company in Indonesia. All purchases made via this website are subject to Indonesian laws and applicable international e-commerce practices.
2. Products and Descriptions
We strive to display and describe our products as accurately as possible. However, due to variations in monitor displays and the natural characteristics of linen, we cannot guarantee exact color or texture representation.
3. Orders and Payments
All orders are subject to availability and confirmation of payment.
We accept payment via major credit/debit cards, bank transfer (Indonesian banks), and supported payment gateways.
Prices are listed in IDR (Indonesian Rupiah) unless otherwise stated. International orders may incur currency conversion fees or import duties.
4. Shipping and Delivery
We ship locally within Indonesia and internationally to selected countries.
Shipping fees and estimated delivery times are displayed at checkout.
Linen & Sons is not responsible for delays caused by customs or postal services.
5. Returns and Exchanges
We accept returns within 14 days of delivery for unworn, unwashed, and undamaged items.
Refunds or exchanges will be processed once we receive and inspect the returned item.
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
6. Intellectual Property
All content on this site (logos, images, product descriptions, designs, etc.) is the property of Linen & Sons and may not be reproduced without written permission.
7. Privacy Policy
We respect your privacy. Your personal data will be handled in accordance with our [Privacy Policy], in compliance with Indonesian regulations and international best practices (such as GDPR).
8. Limitation of Liability
Linen & Sons is not liable for any indirect or consequential damages arising from the use of this website or products purchased through it. We do not guarantee uninterrupted or error-free access to the site.
9. Amendments
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the site following changes indicates acceptance of the revised terms.
10. Contact
For any questions, concerns, or disputes, please contact us at:
Email: contact@linenandsons.com
Phone/WhatsApp: +62 xxx xxx xxxx
Address: [Business address in Indonesia]